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CONTACT / BUYER SUPPORT

Contact HowAI.

One accountable contact for HowAICite, HowAISafe and HowAITrust product, billing, privacy and legal questions.

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Product support

For account access, reports, evidence workflows or technical issues, include the product, workspace username, affected page and visible error reference. Never send passwords, API keys or confidential evidence.

Email howaicite@gmail.com

Target first human response: within two business days. This is an operating target, not a contractual SLA.

Billing, cancellation and refunds

Manage an active subscription through Billing and the Paddle customer portal. For an unfamiliar Paddle charge or buyer-payment issue, Paddle also provides buyer support.

Open Billing Paddle buyer support

Read the Refund Policy before submitting a refund request.

Privacy and legal

HowAI is operated by Nguyen Thanh Dan, an individual seller based in Vietnam and trading under the Danhoangda and HowAI product brands. Send privacy requests and legal notices to the email below.

Email the operator

Full transaction-party details are displayed in Paddle Checkout and on the transaction record.

Public buyer support

Email: howaicite@gmail.com · Phone: +84 982 991 259 · Operator location: Hanoi, Vietnam

For the fastest response, email the relevant workspace or transaction ID. Never send passwords, recovery codes or payment-card details by email, text message or phone.

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