Terms of Service

These terms govern access to HowAICite. By creating an account or purchasing a plan, you agree to these terms and the policies linked at checkout.

Service and accounts

HowAICite provides website audits, evidence storage, prompt management and AI citation intelligence features. You are responsible for accurate account information, keeping credentials and recovery codes secure, and all activity in your workspace. You must be legally able to form a contract and use the service only for lawful business purposes.

Subscriptions and renewal

Paid self-service plans are monthly subscriptions in USD. The selected plan renews automatically each month at the price shown before checkout, plus applicable tax, until canceled. Stripe displays the final charge before you submit payment. If pricing changes, advance notice will be provided where required before the new price applies.

Cancellation

You can cancel online from Billing through the customer portal. Cancellation stops future renewals and normally leaves access available through the end of the paid billing period. Deleting a workspace or stopping use does not by itself cancel a subscription.

Payments and failed charges

Payments are processed by Stripe under its terms. You authorize Stripe and HowAICite to charge the payment method for recurring fees and tax. Access may be limited or suspended after an unpaid or disputed charge. Do not send card details to HowAICite by email.

Measurement limitations

AI answers, citations and search results can vary by time, model, account, location and provider. HowAICite reports observations and evidence; it does not guarantee rankings, citations, traffic, revenue or continuous availability of any third-party AI platform. Plan limits do not guarantee that every provider is available in every market.

Acceptable use

Do not use the service to violate law or third-party rights, bypass access controls, upload malicious content, interfere with other customers, resell access without authorization, or submit websites you are not permitted to test. Public-page audits remain subject to robots rules, rate limits and technical safeguards.

Customer content and product data

You retain rights in content you submit. You grant HowAICite the limited rights needed to process, secure and display that content for your workspace. Private workspace evidence is not a public endorsement. Any contribution to anonymized aggregate benchmarks requires the separate opt-in described in the Privacy notice.

Availability and changes

The service may change as it develops, and maintenance or third-party failures may interrupt access. Material subscription changes will be communicated when required. Beta, pilot and roadmap features may be changed or withdrawn.

Ownership

HowAICite and its licensors retain rights in the service, software, design, aggregate methodologies and independently developed datasets. These terms do not transfer trademarks or other intellectual property.

Disclaimers and liability

To the extent permitted by law, the service is provided without warranties not expressly stated here. HowAICite is not liable for indirect, incidental, special or consequential loss. Any aggregate liability is limited to fees paid for the service during the three months before the event giving rise to the claim. Rights that cannot lawfully be limited remain unaffected.

Termination and contact

We may suspend or terminate access for material breach, fraud, security risk or legal necessity. You may stop using the free service at any time and cancel paid service as described above. Questions or legal notices can be sent to hello@howaicite.com. The contracting operator and business address will be identified on the Stripe checkout record and invoice.